Back office Outsourcing
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” ― Bill Gates
Most companies already do some Back-office outsourcing, with their payroll, warehousing, EDI, accounting, and more.
Back office operations are often located somewhere other than company headquarters. Many are in areas and countries with cheaper rent and lower labor costs. However, ColdLion, because of its solution efficiencies is able to process domestically, eliminating communication issues and delays.
ColdLion Back Office Services
Outsourcing the Back-office operations provides our clients with the comfort and confidence that a team of highly trained, experienced professionals, with more than 100 years of combined experience are handling the processes. You have the freedom to focus on growing the business. Depending on the outsourcing level, you sell and source only.
ColdLion outsourcing organization may handle “everything” else, for a typical fee of 2%-5% of the gross shipping, depending on volume and the outsourced functions assumed.
“Everything” may include: all data entry, orders-to-cash, allocation of goods, costing and gross profit reporting, commissions and royalties if any, logistics and distribution management, warehouse control and monitoring, EDI, factor connectivity or credit checking, e-commerce integration with credit card management, compliance to mitigate charge-backs, inside sales support, collections and claims, accounting, operational analysis and reporting, employee benefit processing, and more.
Company management has full visibility to operational information from its offices anywhere in the world. Vendors – domestic or overseas, may be provided access to their authorized information such as the ability to update critical delivery status information.